FAQ's!

Question on your mind?

 

Q. Where do you ship to?

A. We ship Australia and New Zealand Wide!

 

Q. What is the cost of shipping?

A. 

FLAT RATES within Australia! Unfortunately shipping costs in Australia, are high! This makes it extremely difficult for small businesses and customers supporting local business owners! However, we have created flat rates for our shipping (no matter how heavy your order is), to ensure affordability for our sugar babes!

For INTERNATIONAL, rates are calculated on weight.

 

Standard domestic shipping: $13.99

Express domestic shipping: $17.99

 

Q. Express or regular shipping?

A. We recommend for quickest and safest delivery of your sweet goods, to select express shipping on checkout, especially through the warmer months! Our sweets are packed in a secure and loving cared manner, but due to the nature of the product and Australians temperatures, we recommend selecting express postage. 

 

Q. How long does it take for orders to arrive?

A. Orders are packed and dispatched within 2-5 business days. 

From dispatch to arrival, varies based on your location and type of shipping selected. 

 

Q. Can you pack our orders on Instagram/Tiktok?

A. Absolutely!

Leave us a message upon checking out. Ensure you leave your Instagram/Tiktok username, so we can tag you!

 

Q. What brands of candy do you use?

A. We use premium sourced candy brands:

Trolli, Allens,Chunky Funkeez, Fini, Zappo and TNT

Q. Do you offer refunds / returns?

A. For change of minds, there is no refund or return offered.

If there are any issues with your order, please contact us to arrange a solution